Montreal Front Desk Supervisor for Marriott Hotel
Montreal Marriott Chateau Champlain
Full-time
Other-General
Location
montreal (administrative region), qc, Canada
Posted
July 20, 2026
Job Description
Elevate the guest experience at Marriott Château Champlain in Montreal as the Front Desk Supervisor. Lead the reception team while managing daily operations and ensuring top-notch service in this full-time role.
Reporting to the Director of Reception, you'll oversee reception activities including guest check-ins, special requests, and issue resolution. You'll train and mentor team members, manage schedules, and coordinate with other departments to facilitate excellent service and guest satisfaction.
Key Responsibilities:
• Supervise daily reception activities and manage guest requests
• Deliver exceptional customer service and resolve complaints
• Mentor and train the reception team to maintain standards
• Ensure adequate staffing levels and manage schedules effectively
• Comply with operational procedures and security policies
Requirements:
• College degree in hospitality preferred
• At least 3 years of supervisory reception experience
• Strong communi...
Reporting to the Director of Reception, you'll oversee reception activities including guest check-ins, special requests, and issue resolution. You'll train and mentor team members, manage schedules, and coordinate with other departments to facilitate excellent service and guest satisfaction.
Key Responsibilities:
• Supervise daily reception activities and manage guest requests
• Deliver exceptional customer service and resolve complaints
• Mentor and train the reception team to maintain standards
• Ensure adequate staffing levels and manage schedules effectively
• Comply with operational procedures and security policies
Requirements:
• College degree in hospitality preferred
• At least 3 years of supervisory reception experience
• Strong communi...