Mobile Data Service Assurance Lead

Full-time IT & Technology

Globe Telecom is seeking an E2E Manager for Mobile Data Services in Makati. This role involves managing service quality, handling service incidents, and optimizing customer experience. The ideal candidate will monitor performance dashboards and collaborate with various teams to resolve service issues. Key responsibilities include analyzing service quality breaches, maintaining communication with Business teams during incidents, and presenting service performance to senior management. Globe Telecom promotes equal opportunity and a discrimination-free workplace.
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