MIS Analyst

FULLTIME Computer Occupations

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a MIS Analyst ,you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You’ll Do:

•  Develop and distribute Contact
  Center reporting.
• Modify, revise, and update
  scorecards, dashboards, Aux/productivity, and other operational needed reports.
• Responsible for data integrity,
  accuracy of all reporting requirements.
• Works with Workforce leaders,
  Senior Site managers and Sales leaders to create new or modify existing
  reporting.
• Analyses data to ensure integrity
  and struct...