Location
ottawa, on, Canada
Posted
July 20, 2026
Job Description
Enhance your IT skills as a Mid-Level IT Support & Security Analyst with Robert Half in Ottawa. This full-time role focuses on client support and cybersecurity operations with a vibrant team atmosphere.
Robert Half seeks a versatile individual for the IT Support & Security Analyst position in downtown Ottawa. This full-time, on-site role allows you to provide Level 1 and 2 support, manage hardware, and assist with escalated cybersecurity incidents. The position offers mentorship and a pathway to enhance your skills in cybersecurity.
Key Responsibilities:
• Deliver Level 1 & 2 technical support for clients
• Manage Microsoft 365 environments, including account setups
• Lead user onboarding and offboarding processes
• Support client infrastructure and network connectivity
• Investigate and resolve outstanding security issues
Requirements:
• Experience in IT support and cybersecurity operations
• Familiarity with Microsoft Intune and Endpoint Management
• ...
Robert Half seeks a versatile individual for the IT Support & Security Analyst position in downtown Ottawa. This full-time, on-site role allows you to provide Level 1 and 2 support, manage hardware, and assist with escalated cybersecurity incidents. The position offers mentorship and a pathway to enhance your skills in cybersecurity.
Key Responsibilities:
• Deliver Level 1 & 2 technical support for clients
• Manage Microsoft 365 environments, including account setups
• Lead user onboarding and offboarding processes
• Support client infrastructure and network connectivity
• Investigate and resolve outstanding security issues
Requirements:
• Experience in IT support and cybersecurity operations
• Familiarity with Microsoft Intune and Endpoint Management
• ...