Microtricity Customer Relationship Manager

Ecotricity

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Stroud, England, United Kingdom
Posted
July 11, 2026

Job Description

About The Role

The Customer Relationship Manager is the day-to-day contact for our strategic customers. Working within the Microtricity department, dedicated to the Feed-in Tariff and other renewable energy schemes, you’ll provide a world class service to your portfolio of customers. You’ll be managing their entire service journey - from onboarding of new sites, to ensuring payments are made on time, and everything in between.

What you will do...


You’ll offer a service that sets us apart from the rest – it’s about making the customer feel valued!

  • Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter reads, payment statements and bespoke contractual tasks
  • Proactively assess and manage customer needs on an ongoing basis
  • Complete reporting and outputs to monitor performance and service levels
  • Provide a dedicated point of support an...

    • Job Details

    • Job Type
      Full-time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 11, 2026
    • Application Deadline
      August 20, 2026