Microsoft Dynamics 365 Customer Service Specialists (Remoto)

Full-time Dirección y consultoría

What do we offer?

• Freelance contract opportunities
• Modern technology environments focused on CRM customization, integrations, and platform modernization
• Agile, collaborative, and highly skilled teams
• Opportunities for technical growth and specialization within Microsoft Dynamics 365

What are we looking for?

Professionals with experience in:

• Microsoft Dynamics 365 Customer Service
• CRM configuration and customization
• Application integration within Dynamics 365 environments
• JavaScript and/or TypeScript development
• Custom UI development and frontend customizations
• Working in Agile environments (Scrum/Kanban)
• Collaboration tools such as Jira

Nice to have:

• Copilot Service Workspace
• Unified Service Desk (USD)
• Channel Integration Framework (CIF)
• Microsoft APM SDK
• USD SDK, Hosted Controls, Agent Scripting, and multi-sessio...