Merchant & Technical Partners Support Agent

Full-time Tecnologías de la Información

Role Overview

Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. The company has over 35 years of experience and operates in more than 120 markets across six continents. This role is a Payments Operations Support position in the Payments Support team. The primary responsibility is to support our international clients with all queries related to funding and charges while maintaining high levels of service delivery, quality control, and compliance.

Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
Responsibilities

• Provide excellent customer service by responding quickly to queries with accurate information regarding transaction statuses, reprocessing requests, and report generations in line with established SLAs.
• Run all aspects of customer and financial support across various IT platforms, internal dep...