Member Solution Specialist

Professional Alternatives

Direct Hire Information and Record Clerks
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Location
Baton Rouge, Louisiana, United States
Posted
July 08, 2026

Job Description

Job ID#: 39251


We are seeking a knowledgeable and customer-focused Collections Specialist to join our team. The ideal candidate will have a strong background in collections and a passion for helping members resolve account issues with professionalism and care. This role requires excellent communication skills, attention to detail, and the ability to offer solutions that align with members’ financial needs.


Key Responsibilities

  • Manage and resolve member account collections in a timely and professional manner
  • Communicate with members regarding outstanding balances, payment options, and account status
  • Provide exceptional customer service by addressing inquiries and concerns related to accounts
  • Negotiate and establish payment arrangements that meet both member needs and company guidelines
  • Maintain accurate and detailed records of member communications and payment agreements
  • Collaborate with in...

    • Job Details

    • Job Type
      Direct Hire
    • Category
      Information and Record Clerks
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026