Member Services Representative (MSR) - Jacksonville, FL

TEKsystems

Full-time other-general
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Location
Jacksonville, FL, United States
Posted
July 23, 2026

Job Description

TEKsystems is Hiring an Entry-Level Member Services Representative (MSR) in Jacksonville, FL!

Job Title: Member Services Representative (MSR)
Location: Jacksonville, FL
Training Schedule: 8:00 AM – 4:30 PM EST (Onsite Attendance Required)
Work Schedule: Hybrid/Onsite: Multiple shifts range between 11:00 AM – 11:30 PM EST (8.5-hour shifts within a 9.5-hour window)

About the Role:
We are seeking dependable and service-driven individuals to join a leading financial institution as Member Service Representatives(MSRs). As an MSR, you will play a crucial role in providing empathetic, professional, and solution-oriented support to members through inbound calls. You’ll be part of a dynamic team committed to resolving account-related inquiries quickly and accurately while delivering exceptional customer service.

What You’ll Do:

+ Handle inbound calls and assist members with account servicing needs

+ Navigate multiple systems to research and ...