Location
Hackensack, New Jersey, United States
Posted
July 21, 2026
Job Description
Benefits:
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Competitive salary
- Employee discounts
- Flexible schedule
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.