Member Services Consultant

RAC WA

Full time Information and Record Clerks
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Location
West Perth, Western Australia, Australia
Posted
July 02, 2026

Job Description

RAC Finance (RACF) specialise in market leading finance products and services that provide a range of solutions for our diverse member base. We are currently looking for a skilled Customer Service Specialist to join our personal finance team for a 6 Months Fixed Term Contract – Commencing in September 2026.

The core purpose of this role is to support our members through personalised and genuine conversations, contribute to the day-to-day operational functions, deliver on individual performance goals and contribute to the success and engagement of the wider team.

What will you be doing?

  • Manage a high volume of inbound and outbound calls from personal loan members, with a focus on uncovering proactive solutions and building positive member relationships.
  • Providing excellent service across various communication channels to ensure member satisfaction. 
  • Process personal loan maintenance requests from members – i.e. address changes, loan p...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026