Location
, , philippines, , , philippines, Philippines
Posted
July 25, 2026
Job Description
Eucalyptus is seeking a Customer Support Specialist (Medtech) to deliver patient-centric support for a global telehealth platform, based in Manila with hybrid work. You will manage patient interactions across chat, email, and voice channels and coordinate with doctors, pharmacies, and delivery partners to ensure high-quality outcomes.
The role emphasizes empathy, problem-solving, and meeting metrics such as CSAT and response times, while improving support operations and scalability for clinical
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