Medical Virtual Assistant - Onsite

Snapscale

Full-time Bio & Pharmacology & Health
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Location
davao city, davao region, Philippines
Posted
July 27, 2026

Job Description

Snapscale is seeking a skilled Medical Virtual Assistant to support US-based healthcare providers. If you have excellent communication skills, strong attention to detail, and a passion for delivering exceptional patient support, we'd love to hear from you!
Join our growing team and make a meaningful impact by helping healthcare practices provide outstanding patient care from behind the scenes

Key Responsibilities

  • Verify patient benefits and insurance coverage
  • Reactivate past patients and maintain engagement
  • Answer inbound calls and assist with inquiries
  • Follow up on appointment confirmations and reminders
  • Make outbound calls to leads and potential patients
  • Schedule and reschedule patient appointments efficiently
  • Processing refills and following clinic policies.
  • Manage electronic medical records (EMR)
  • Auditing labs & following up on missing results.