Medical Call Center Representative (2pm-11pm Shift)

Permanent Call Centre / CustomerService

Job Description Job Description

TEKsystems seeking dependable and detail-oriented Hospital Answering Services Representatives to support healthcare providers through MSI Call Center. In this critical role, you will serve as the frontline communication link between hospitals, physicians, medical staff, and patients-often during after-hours, weekends, and holidays. Representatives must demonstrate professionalism, discretion, and the ability to remain calm and accurate in time-sensitive and confidential situations.

Swing Shift- Swing shift-between 10am-8pm (will have Sunday and Monday off)

2nd shift-Between 2pm-11pm (will have Wednesday and Sunday off)

WEEKDAY OFF SUBJECT TO CHANGE BASED ON BUSINESS NEEDS

Key Responsibilities

• Answer incoming calls for hospitals, medical practices, and healthcare providers in a professional and empathetic manner
• Accurately relay messages, page on-call physicians, nurses, and...