Location
toronto, on, Canada
Posted
July 19, 2026
Job Description
Job Description
As Technical Manager, Operations you will lead operations and budget management, service delivery, project management, client relationships, health & safety, emergency preparedness and business continuity for an assigned portfolio.
Key Responsibilities
People Leadership
- Recruit, mentor, coach and develop team members.
- Recommend compensation adjustments, manage performance and conduct objective reviews.
- Support talent acquisition and retention initiatives.
Portfolio Management
- Oversee service delivery for client accounts or a complex single client.
- Ensure KPI objectives are met and develop service delivery regimes.
- Collaborate with internal and external stakeholders to resolve escalated issues.
- Implement efficiency improvements and sustainable practices.
Service Delivery Management
- Meet contractual obligations...