Location
sydney, cape breton regional municipality, Canada
Posted
July 16, 2026
Job Description
Experience a dynamic work environment as a Customer Care Representative at MCI in Sydney. This full-time role offers a chance to engage customers and earn competitive commissions.
In this position, your primary responsibility is managing inbound and outbound sales calls. This role encompasses the entire sales processāfrom identifying prospects to providing product quotes and ensuring customer retention. You'll receive thorough training to excel in these tasks.
Key Responsibilities:
ā¢ Address customer inquiries and ensure satisfaction
ā¢ Use technology for effective account management
ā¢ Comply with all scripts and policies
ā¢ Document customer interactions meticulously
ā¢ Participate in continued training to stay updated
Requirements:
ā¢ Minimum age of 18
ā¢ High school diploma or equivalent qualification
ā¢ Proficiency in data entry and Microsoft Office Suite
ā¢ Strong organizational and communication skills
ā¢ Reliable attendance and punctuality required...
In this position, your primary responsibility is managing inbound and outbound sales calls. This role encompasses the entire sales processāfrom identifying prospects to providing product quotes and ensuring customer retention. You'll receive thorough training to excel in these tasks.
Key Responsibilities:
ā¢ Address customer inquiries and ensure satisfaction
ā¢ Use technology for effective account management
ā¢ Comply with all scripts and policies
ā¢ Document customer interactions meticulously
ā¢ Participate in continued training to stay updated
Requirements:
ā¢ Minimum age of 18
ā¢ High school diploma or equivalent qualification
ā¢ Proficiency in data entry and Microsoft Office Suite
ā¢ Strong organizational and communication skills
ā¢ Reliable attendance and punctuality required...