Material Logistics Agent - Aircraft-on-Ground (AOG)

Full-time Other-General

What are your contributions to the team?

As a Material Logistics Agent on our AOG team, you’ll play a critical role in ensuring aircraft return to service as quickly and safely as possible. You’ll be responsible for managing the end-to-end procurement and logistics of aircraft parts during urgent, high-stakes situations.

Key Responsibilities:

• Process and track urgent spare part orders via phone, email, and online platforms.
• Manage procurement of critical aircraft components to support AOG events.
• Coordinate with internal and external suppliers to ensure timely delivery of materials.
• Resolve supply chain disruptions by identifying alternative sourcing options and escalating issues as needed.
• Maintain proactive, clear, and professional communication with clients throughout the AOG process, ensuring expectations are well managed and timely updates are consistently provided.
• Collaborate with cross‑fu...