Location
jasper, ab, Canada
Posted
July 20, 2026
Job Description
Steer guest satisfaction as a Guest Services Supervisor with Ski Marmot Basin in Jasper, Alberta. Spearhead ticket operations while mentoring your team to success.
This seasonal, full-time position requires taking charge of the Guest Services Department, managing everything from ticket sales to customer interactions. You will work alongside the Guest Services Manager to oversee staff training and scheduling, ensuring compliance with operational policies and a culture of safety. Your leadership will be pivotal in maintaining service excellence.
Key Responsibilities:
• Direct day-to-day Guest Services operations
• Provide training and support for ticket sales staff
• Manage financial transactions and reporting for the department
• Troubleshoot issues and support escalated guest concerns
• Implement management strategies and policies effectively
Requirements:
• 2+ years in a management or supervisory role
• S...
This seasonal, full-time position requires taking charge of the Guest Services Department, managing everything from ticket sales to customer interactions. You will work alongside the Guest Services Manager to oversee staff training and scheduling, ensuring compliance with operational policies and a culture of safety. Your leadership will be pivotal in maintaining service excellence.
Key Responsibilities:
• Direct day-to-day Guest Services operations
• Provide training and support for ticket sales staff
• Manage financial transactions and reporting for the department
• Troubleshoot issues and support escalated guest concerns
• Implement management strategies and policies effectively
Requirements:
• 2+ years in a management or supervisory role
• S...