Manufacturing Software Product Engineer

Full-time IT & Technology

Job Description

Job Summary

This role is responsible for managing software licenses, supporting product releases, and helping customers and internal teams with software-related needs. The job works closely with different teams to ensure smooth product delivery and a good customer experience.

Key Responsibilities

• Manage and deliver software licenses using company systems (SubscribeNet and FNO).
• Fix issues reported by customers or internal teams.
• Set up, test, and release software to production.
• Create and maintain software licenses and related configurations.
• Support customers with license updates, upgrades, and exchanges.
• Work closely with product managers, support teams, and partners.
• Provide advice on licensing and subscription models, especially for Lab Informatics products.
• Support supply chain activities, including updates to licensing tools (ACG).
• Trac...