Mandarin Voice Customer Service Representative
OpsArmy
Full-time
arts-design-entertainment-sports-and-media
Location
Shanghai, Shanghai, China
Posted
July 09, 2026
Job Description
Mandarin Voice Customer Service Representative
Qualified applicants will be contacted via email regarding the next steps in the hiring process.
We are seeking a professional Mandarin-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a clear speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.
Responsibilities
- Handle customer interactions in Mandarin via voice-based platforms.
- Communicate clearly, professionally, and courteously.
- Follow scripts, guidelines, and communication protocols when required.
- Accurately document interactions and feedback.
- Maintain high-quality customer s...