Mandarin Tech Support Lead - Routing & Incident (Remote)

Sinch

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
June 14, 2026

Job Description

A global telecommunications company seeks a Tech Support Administrator II (Mandarin-Speaking) to provide technical support and manage customer incidents. Responsibilities include resolving complex issues, optimizing routing configurations, and driving operational excellence. The ideal candidate has at least 3 years of experience in a technical support role, a strong knowledge of SIP protocols, and exceptional communication skills. This position offers a remote work setup, health insurance, and additional vacation leave.
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