Location
karachi division, sindh, Pakistan
Posted
July 26, 2026
Job Description
Job Description
- Lead the projects smoothly by ensuring zero/minimum escalations from business and third-party stakeholders
- Planning and estimating for the project, keeping the plan up to date
- Tracking and monitoring the project as per the plan/SLAs agreed with users
- Provide desired solution for business requirements and ensure minimum defect leakages from requirement (Scope), design, development and testing phases of the project
- Lead and provide 24x7 support for the ATM & Digital channel
- System monitoring – Ensure all key/high impact areas are monitored. Pro‑actively report the issues, analyze and provide solution.
- Service tickets support – Monitor and support service tickets closure as per agreed SLA with root cause analysis and bug fixing if required.
- Lead the team to resolve complex issues
- Identify system improvements and simplify the system complexity
- Identify revenue opp...