Manager, Technical Customer Support

Nordson Corporation

Full-time Other-General
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Location
bangalore, karnataka, India
Posted
July 22, 2026

Job Description

Essential Job Duties and Responsibilities

  • Manage the technical services operations, providing guidance and support to team members in delivering excellent customer service.
  • Maintain good communication with regional commercial and application / technical leaders, to ensure priorities for support are being met by the applications and technical teams.
  • Collaborate with cross-functional teams to identify and resolve technical issues effectively.
  • Work directly with headquarter-based product group and engineering team in the areas of product development and pre-and post-sales phases to ensure field resources will be available for support.
  • Make the decisions on which solutions to implement when complicated technical problems arises. Being transparent with the team about challenges, failures, and successes.
  • Meets with relevant stakeholders regularly to give progress report including project status, customer needs and challenges, te...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      July 22, 2026
    • Application Deadline
      August 31, 2026