Manager, Solutions Architecture - Five9 CCaaS

TELUS Digital

Full-time Other-General
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Location
toronto, on, Canada
Posted
June 05, 2026

Job Description

Location & Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Toronto or Vancouver. We are still willing to consider candidates who need to be Work From Anywhere (Remote) .

The Opportunity

The Manager, Solutions Architecture for Five9 is a technical preโ€‘sales role responsible for designing and architecting cloud contact center solutions with Five9 solutions. This position combines deep technical expertise with customer engagement skills to develop innovative solutions that meet complex customer requirements while supporting the sales team throughout the customer journey.

Responsibilities

  • Lead technical preโ€‘sales engagements from discovery through solution design, including demonstrations, proofs of concept, and technical workshops
  • Design comprehensive contact center architectures leveraging the Five9 platform capabilities to...