Location
Docklands, Victoria, Australia
Posted
July 08, 2026
Job Description
- Opportunity to Build and Own the Entire IT Service Management Function
About Our Client
The client is a market-leading Australian construction, property and finance organisation with a 45+ year history of innovation and growth. Employing over 1,900 people across Western Australia and Victoria, the group is committed to operational excellence, technology transformation and delivering exceptional customer outcomes
Job Description
IT Service Management Leadership
- Own and continuously improve the ITSM framework
- Establish and maintain ITIL-aligned processes and controls
- Drive process consistency across Technology Services
- Lead service management maturity initiatives
Incident, Problem, Change and Release Governance
- Govern Incident, Major Incident, Problem, Change and Release Management processes
- Chair governance forums including CABs and PIRs ...