Job Description
Job Description
The Manager, Sales Support & Pre-Billing is responsible for overseeing the team’s end-to-end sales operational support and financial billing processes. This role ensures high standards of billing accuracy, timely account onboarding, and the delivery of actionable analytical insights that drive data-based decision-making within the department.
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Managing Daily Operations & Billing
Billing Accuracy: Ensure all billing is done correctly and on time. This includes handling adjustments, credits, and account checks.
Meeting Deadlines: Make sure the team responds to internal billing and service requests (like setting rates or closing accounts) within the stipulated deadlines.
Compliance: Ensure all client verification and contract rate records are updated and accurate within 3 days of approval.
Improving Process...