Manager, QA & Technical Claims

Milliken & Company

Full-time Operations Specialties Managers
Apply Now
Location
Shanghai, Shanghai, China
Posted
June 27, 2026

Job Description

Description

: Quality and Technical Claim Manager, Asia, Apparel

Reporting To: Joerg Kairies (Quality Support Manager)


Base: Shanghai, China

Strategic Purpose: To act as the Technical Liaison between Asia Brand customers (and their cutters) and the Global QA team. This role ensures all local quality issues, physical samples, and technical data are standardized for global review and transitioning to local decision-making authority.


I. Core Responsibilities


Standardization & Liaison

  • Technical Gatekeeping: Perform initial technical filtering of claims to ensure only Verified Claims with complete technical documentation are escalated, reducing global administrative noise.

  • Expectation Management: Apply deep product knowledge to manage customer expectations regarding technical restrictions, specifically understanding that fleece defects and characteris...

    • Job Details

    • Job Type
      Full-time
    • Category
      Operations Specialties Managers
    • Date Posted
      June 27, 2026
    • Application Deadline
      August 06, 2026