Manager, Program Management

Full-time Management & Operations

Manage the Program and customers assigned to ensure profitability and successful business relationship.

DUTIES AND RESPONSIBILITIES

• Act as the primary focal point and key interface between customers and internal functional teams, ensuring effective communication and customer satisfaction.
• Coordinate cross-functional activities involving Engineering, Purchasing, Planning, Quality, Operations, and Production teams to meet customer requirements and business objectives.
• Manage customer programs throughout the product lifecycle, from new product introduction (NPI) through mass production and end-of-life management.
• Monitor all phases of assigned projects and programs through regular reviews, reports, and performance metrics, and communicate status updates to customers and management.
• Ensure timely implementation of Engineering Change Orders (ECOs), Product Change Notifications (PCNs), and other customer-driven changes, wh...