Manager Operations Steering Support

Hapag-Lloyd AG

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 23, 2026

Job Description

To lead the OPSS function within the Area, ensuring strong operational data governance, performance analytics, supplier management oversight, and effective cross-functional coordination. The role supports accurate master data maintenance, management reporting, cost control performance, and data‑driven insights to improve cost efficiency, supplier performance, and operational decision‑making.

Main Tasks

  • Lead and develop the OPSS team, ensuring clear priorities, effective execution, and strong support to the Operations function.
  • Manage workload planning, task allocation, and coverage models to ensure service continuity, operational resilience, and balanced capacity.
  • Drive continuous improvement in OPSS processes, data quality, reporting efficiency, and automation.
  • Ensure effective coordination with Operations, Cost Control, Procurement, Finance, Regional teams, and other key stakeholders.
  • Ensure accurate and timely mai...