Manager of Sales Support
Quantum Corporation
Job Description
Quantum is seeking a dynamic and results-oriented Manager of Sales Support to lead and scale our order-to-cash support function within our growing Guadalajara office. This role plays a critical part in enabling a high-performing global sales organization by ensuring operational excellence, process efficiency, and a superior customer experience.
This leader will oversee end-to-end order management processes, drive continuous improvement, and partner cross-functionally with Sales, Finance, and Customer Operations to support revenue execution and business growth.
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop a high-performing order management team, fostering accountability, collaboration, and continuous learning.
Establish clear performance metrics, monitor productivity, and drive service excellenc...