Manager, IT Service Desk

Johnson Service Group

JSG Contract Operations Specialties Managers
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Location
Anaheim, California, United States
Posted
July 08, 2026

Job Description

Johnson Service Group (JSG) is seeking an experienced Manager, IT Service Desk for a financial services partner in Orange County. This leadership role will oversee enterprise IT support operations, end-user computing, back-office systems, infrastructure services, and service delivery across branch, corporate, and remote environments.  This a Hybrid opportunity. 

Pay Rate: $70.00- $80.00 per hour



Key Responsibilities

  • Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams

  • Balance strategic initiatives, operational support, and project management responsibilities in a fast-paced environment

  • Manage multiple concurrent projects, including technology upgrades, deployments, and enterprise-wide initiatives

  • Oversee IT ticketing systems, asset management, inventory control, software li...