Manager, Information Systems

WAJAX

Full Time Computer Occupations
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Location
Toronto, Ontario, Canada
Posted
July 09, 2026

Job Description

The Opportunity

Lead the modernization of service desk operations by implementing automation, expanding self-service, and standardizing workflows to improve efficiency and user experience. Owns the end-to-end lifecycle management of all enterprise hardware and software including forecasting and asset tracking.

The Role

  • Act as the primary point of contact for key business stakeholders, ensuring timely resolution of application and system issues across all locations

  • Oversee and standardize IT onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of hardware, software, and licenses

  • Onboarding and offboarding of all IT hardware, software and licenses of employees.

  • Lead the procurement and leasing of IT enterprise assets, oversee end-to-end asset lifecycle management, and ensure CMDB accuracy and completeness

  • Triage and prioritize escalated support tickets, coordinating reso...

    • Job Details

    • Job Type
      Full Time
    • Category
      Computer Occupations
    • Date Posted
      July 09, 2026
    • Application Deadline
      August 18, 2026