MANAGER - HR OPERATIONS

Full-time Human Resources

Job Description

• Oversee the complete onboarding process including PRO process. Review and update the induction presentation. Review the performance of the vendors on a yearly basis. Manage the escalations from the stakeholders (We One BU & DPW PRO) during deployments.
• Conduct We Care meetings and Gemba walks for the welfare of the employees. Involved in planning and conducting employee engagement activities for the entire workforce, reducing attrition and improving employee retention.
• Review and update the policy and procedures. Ensure the same is communicated to all employees. Conduct awareness meetings and prepare the communications.
• Manage employee relations and resolve conflicts. All Zoho escalations are addressed and closed. Final decisions arrived for certain DC cases.
• Oversee payroll, EOS and benefits administration. Approve SRF and sign all employees’ letters (salary revision, promotion, service, request letters) in ...