Manager-Ecommerce Sales & Customer Experience

Ample

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Bengaluru, Karnataka, India
Posted
July 25, 2026

Job Description

Role: Manager – E-commerce Sales & Customer Experience
Experience: 8–12 years
Function: E-commerce / Digital
Role Overview
We are building a high-growth e-commerce business with a target of β‚Ή100+ Cr revenue this year, with a clear roadmap to 2X this scale over the next 2–3 years.
This role is designed for a business leader who will own and drive e-commerce sales performance and customer experience. The individual will oversee key levers such as digital marketing, UI/UX, and conversion optimization, working closely with specialized internal and external teams responsible for execution.
The focus will be on ensuring all levers are aligned to business objectives, revenue growth, and profitability, while delivering a seamless and high-quality customer journey.
Key Responsibilities
Business Ownership & Growth
Β· Own end-to-end e-commerce business performance across revenue, conversion, and customer experience
Β· Drive growth strategy aligned with short-term and l...