Manager, Data Analytics

Full time Operations Specialties Managers

About this role:

The Strategy & Operations team supports Global Services & Delivery (GS&D) in continuously improving how we deliver value to our clients. We partner across the business to enhance service models, drive operational initiatives, and ensure programs are implemented effectively and consistently.

As a Manager, Data Analytics, you will play a hands‑on role supporting and executing strategic and operational initiatives that improve service delivery outcomes. This role focuses on complex analysis, project execution, and cross‑functional coordination, working closely with senior team members and business partners to turn ideas into action.

What you'll do:

Support strategic CSM Service Model project to transform GS&D Service Model for the future

Own defined project workstreams or components of larger programs, from planning through execution

Conduct qualitative and quantitative analysis to evaluate pilot pe...