Manager, Customer Success

Full-time other-general

About MealSuite 
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. 

About the Role 
We’re looking for a strategic and performance-driven Manager, Customer Success to join our Customer Success team. Reporting to the VP, Customer Experience, you’ll sit at the intersection of people leadership, customer advocacy, and performance, ensuring customers see real value from our platform 

What You’ll Do 

• Be a leader – Directly manage a team of Customer Success Managers, leading by example in utilizing engagement strategies to strengthen customer relationships and creating a culture of accountability when it comes to achieving results, following processes, and delivering high standards of accurac...