Job Description
Come join our team. Sensient is growing rapidly due to the Global Natural Color expansion! The Manager Customer Service will help us embark on this exciting $1 Billion growth journey! This exciting role has sole responsibility for management of customer service and sales administration within assigned business units.
You will manage and lead various functions: order entry and processing, customer database maintenance, customer complaint tracking and resolution, international freight forwarding, order troubleshooting/expediting, and contract review. The Customer Service Department (CSD) serves as the internal liaison to customers and has a direct impact upon our customer performance and image. The CSD also acts as an information clearinghouse between sales, marketing, and production/logistics personnel and our customers.
What You'll Do: