Manager, Customer Identity & Access Management (CIAM)

Equitable Bank

Full Time Operations Specialties Managers
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Location
Toronto, Ontario, Canada
Posted
July 06, 2026

Job Description

The core parts of your role would be to:

CIAM Strategy & Roadmap Ownership

  • Define and maintain the CIAM strategy and multi-year roadmap aligned with business growth, digital transformation, and enterprise security objectives.

  • Continuously assess business priorities, customer experience needs, regulatory drivers, and industry trends to shape CIAM capability evolution.

  • Regularly re-prioritize CIAM initiatives based on changing business needs, risk posture, and market developments.

  • Act as a trusted advisor to IAM leadership and senior stakeholders on CIAM investments, trade-offs, and sequencing.

  • Establish and evolve measurable outcomes for the CIAM roadmap

    • Business & Stakeholder Engagement

  • Partner with business, product, and digital teams to understand customer journeys, growth objectives, and pain points

  • Translate business requirements into clear CIAM capability requi...

    • Job Details

    • Job Type
      Full Time
    • Category
      Operations Specialties Managers
    • Date Posted
      July 06, 2026
    • Application Deadline
      August 15, 2026