Manager, Corporate Administration

full-time Operations Specialties Managers

Job Description

This Role

Provides operational leadership, governance oversight, and stakeholder management for the GCD Client Administration Team, ensuring high-quality service delivery, regulatory compliance, risk management, resource optimisation, and continuous team development in support of Jersey FAM's outsourced administration function.

What You Will Do

• You'll support the Director in overseeing the GCD Client Administration Team, ensuring high-quality, accurate, and timely administration services, maintaining strong relationships with Jersey stakeholders, and providing governance, KPI, CRB, capacity, and management reporting in line with agreed service standards.
• You'll monitor service delivery, team performance, utilisation, capacity, risks, incidents, complaints, breaches, and operational issues, providing analysis, escalation, corrective actions, and continuous improvement initiatives to enhance eff...