Manager, Contact Center Operations

Full-time Management & Operations

# Manager, Contact Center Operations## Apply to Job HereFree Ats CV Builder------## Job OverviewFirst Abu Dhabi Bank (FAB) is seeking a skilled Manager, Contact Center Operations in Abu Dhabi, United Arab Emirates. This role involves overseeing the daily operations of the contact center to ensure efficient service delivery and exceptional customer experience, driving both performance and satisfaction.## Company OverviewFAB, the UAE’s largest bank and one of the world’s largest financial institutions offers an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises. Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and finan...