Manager Complaints, Incidents and Enforcement
NZ Education Review Office
Full Time
Other Management Occupations
Location
Hamilton, Victoria, Australia
Posted
July 16, 2026
Job Description
Te Tari Arotake Mātauranga | Education Review Office (ERO) are dedicated to diversity, equity, inclusion, health, and wellbeing. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.
Starting salary: $129,000 – $135,000 negotiable + superannuation
* Develop and grow your career (coaching, training, study support, secondments)
* Contribute to meaningful work that makes a difference to all children and young people in New Zealand
* City-based offices that cater to a variety of working styles and needs
Mō tēnei tūranga | About this role
This is a permanent leadership role responsible for overseeing ERO's complaints, incidents, and enforcement functions. Reporting to the Deputy Chief Executive Regulation and Early Childhood Education, you will lead a team that manages complex complaints, monitors and responds to incidents, and supports enforcement actions to ensure...
Starting salary: $129,000 – $135,000 negotiable + superannuation
* Develop and grow your career (coaching, training, study support, secondments)
* Contribute to meaningful work that makes a difference to all children and young people in New Zealand
* City-based offices that cater to a variety of working styles and needs
Mō tēnei tūranga | About this role
This is a permanent leadership role responsible for overseeing ERO's complaints, incidents, and enforcement functions. Reporting to the Deputy Chief Executive Regulation and Early Childhood Education, you will lead a team that manages complex complaints, monitors and responds to incidents, and supports enforcement actions to ensure...