Job Description
Manager: Channel (Counters) | Johannesburg | Permanent
Shape the future of last-mile logistics by building and optimising a high-impact counter network. This is a strategic, commercially driven role for a leader who thrives on performance, scale, and customer experience.
This role owns the full lifecycle of a national counter partner network, including recruitment, onboarding, commercial structuring, operational performance, and continuous optimisation. You will drive coverage, throughput, service quality, and contribution margins across retail, agent, and kiosk environments while ensuring strong governance, compliance, and seamless execution.
Working cross-functionally with Commercial, Operations, Finance, Legal, and Customer teams, you will design and execute a scalable channel strategy that balances growth with efficiency. Your ability to translate data into actionable insights will directly influence network expansion, cost-to-serve improvements, and c...