Location
karachi division, sindh, Pakistan
Posted
July 23, 2026
Job Description
Job Description
Reports to AVP – Project Manager Self Service channels and manages all Bank regions' latest self‑service channel machines (ATM, CCDM, Bulk cash machines, ITM, Kiosk, TCR, Interactive banker, ATM digital camera technologies, self‑service monitoring application, digital branch video walls, ATM Transaction monitoring applications, etc.) in support, end‑to‑end application management, channel enhancements, new requirements and projects. Works with stakeholders.
- Works under minimal supervision and handles all areas with zero escalations.
- Manages the 24×7 ATM monitoring & support team.
- Liaises with Business, Custodians, Vendors & Technology teams for various self‑service channel requirements and delivers them within timelines and budgets.
- Manages end‑to‑end incident management, monitoring & performance management, channel audits and adheres to bank's internal IT service management processes.
- Enhances self‑se...