Manager Application Services (IT)

Cyberjaya

Full-time IT & Technology
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Location
cyberjaya, selangor, Malaysia
Posted
June 22, 2026

Job Description

The Manager, Application Services, leads the strategic planning, delivery, and support of enterprise applications within the universityโ€™s ERP ecosystem. This role oversees the full lifecycle of application services โ€” from ERP implementations and digital transformation projects to system integration and ongoing support โ€” ensuring alignment with academic, administrative, and operational goals.

Key Responsibilities

  • Application Services Management : Lead ERP implementation/enhancement projects, translate business requirements into functional specifications, conduct gap analysis, and oversee system integration.
  • Project Delivery & Coordination : Develop project plans, coordinate stakeholders, manage testing cycles, and drive Agile ceremonies using Jira and Confluence.
  • Stakeholder Engagement & Change Management : Partner with academic/business units, lead change initiatives, and provide clear communication to leadership.
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