Job Description
Manager, Analytics Platform Support Department: Arkalytics - Support Employment Type: Full Time Location: Remote Compensation: $110,000 - $130,000 / year Description Arkatechture is seeking a Manager, Analytics Platform Support to lead the technical support function for the Arkalytics data and analytics platform. This role oversees analysts, engineers, technical account managers, and technical data analysts across US and India locations who support the Arkalytics platform. The Manager serves as the highest level technical escalation point for complex SQL, ETL/ELT pipelines, data warehouse, and BI related issues, ensuring strong technical standards across troubleshooting, data model integrity, dashboard validation, and overall platform performance and reliability. This is not a traditional service desk role. The ideal candidate brings deep, hands‐on experience with modern analytics platforms such as Snowflake, Tableau or PowerBI and can diagnose issues across ingestion, transformati...