Managed Services Operations Coordinator

NTT

Full time Operations Specialties Managers
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Location
Riyadh, Riyadh Province, Saudi Arabia
Posted
July 14, 2026

Job Description

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Managed Services Operations Coordinator

Location: Riyadh (On-site)

Role Overview

The Managed Services Operations Coordinator is responsible for supporting service delivery operations by coordinating activities, monitoring performance, and ensuring efficient service execution. This role works closely with internal teams to maintain service quality, meet SLAs, and drive continuous improvement across managed services operations.

Key Responsibilities

  • Manage day-to-day operational activities, including shift scheduling, handovers, and escalation handling, ensuring seamless service...