Managed Services Consultant

Full-time Other-General

The Role

We are looking for professionals, who wish to become experts in the Veeva Commercial Cloud product suite, who have a passion for helping customers achieve their business vision, and who wish to participate in the transformation of the global Life Sciences Industry.

What You’ll Do

• Help to keep up to date and configure new features within the Veeva Vault suite
• Work closely with customers’ business and IT to understand their requirements
• Guide customers in adopting Vault and industry best practices
• Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, security, fields, page layouts, and notifications
• Ad-hoc training to educate the customer administration team and enable customers to manage administration needs internally
• System administration and Tier ⅔ troubleshooting and how to’s
• Support for customer Vault migration and proac...