Location
Lexington, KY, United States
Posted
July 15, 2026
Job Description
Description
We are looking for a Managed Call Center Specialist to support hospitality clients by coordinating lodging arrangements and delivering responsive service from our Kentucky office. This contract position with permanent potential is ideal for someone who can balance speed, accuracy, and sound judgment while managing reservation requests within client travel guidelines. The person in this role will work closely with operations leadership and internal partners to resolve booking needs, maintain service quality, and create a positive customer experience.
We have 5 open positions with a variety of shifts.
Responsibilities:
• Coordinate hotel booking requests, typically covering short stays, and ensure each reservation is completed accurately and on time.
• Review client travel parameters such as budget limits, preferred properties, mileage expectations, and authorized requester rules when securing accommodations.
• Mon...
We are looking for a Managed Call Center Specialist to support hospitality clients by coordinating lodging arrangements and delivering responsive service from our Kentucky office. This contract position with permanent potential is ideal for someone who can balance speed, accuracy, and sound judgment while managing reservation requests within client travel guidelines. The person in this role will work closely with operations leadership and internal partners to resolve booking needs, maintain service quality, and create a positive customer experience.
We have 5 open positions with a variety of shifts.
Responsibilities:
• Coordinate hotel booking requests, typically covering short stays, and ensure each reservation is completed accurately and on time.
• Review client travel parameters such as budget limits, preferred properties, mileage expectations, and authorized requester rules when securing accommodations.
• Mon...