Mail Services Operations Manager

Full-time other-general

Mail Services Operations Manager Be at the center of mailroom and digital mail operations, ensuring seamless service delivery while driving improvements, monitoring performance, and supporting key operational objectives. This position offers a varied workload, cross-functional collaboration, and involvement in initiatives that enhance efficiency and service quality. What is in it for you: Hourly salary of $30. 2-month contract. Day schedule, 37.50 hours per week. On-site work in a dynamic environment. Responsibilities: Oversee daily mailroom, courier, and digital mail operations. Drive service improvements and increase first-time resolution. Manage vendors and ensure service level agreement (SLA) performance. Control expenses and manage budget versus plan. Track performance using data, reporting, and Excel analysis. Ensure compliance with security, privacy, and risk standards. Lead process improvements and digital transformation initiatives. Maintain and update procedures a...