Mail and Porterage Supervisor

ISS

Permanent Supervisors of Office and Administrative Support Workers
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Location
London, England, United Kingdom
Posted
July 16, 2026

Job Description

Job Description

We are looking for an individual who can take ownership of team performance, health and safety compliance, and service delivery against contractual requirements, with future reporting into the Assistant Building Manager.

Attention to detail, strong stakeholder engagement and the ability to drive continuous service improvements are essential to success in this role.

Key Responsibilities

  • Oversee daily Mail & Porterage operations, ensuring delivery against service requirements and SLAs.
  • Lead, manage and develop a team of four, including 1-1s, performance reviews and objective setting.
  • Ensure compliance with Health & Safety, Environmental and COSHH standards, including risk assessments.
  • Manage mailroom services, porterage, meeting room setups, business moves and courier activity.
  • Monitor budgets, control costs and provide accurate reporting in line with contract requirements.
  • ...